Hear from residents — not from bots.
Open comments, polls, sentiment scales, and suggestion boxes you can embed on any page or project. A layered anti-spam stack keeps the noise out, and a moderation inbox keeps staff in control — no third-party moderation service required.
Try Crumina Civic All modulesWhich riverwalk amenity matters most to you?
318 responses · results shown after submitting
Add a comment
From public comment to published report
Four feedback tools in one flexible block
One block, four modes: open comments, polls (with an "Other" option), sentiment scales, and suggestion boxes. Drop it on a page, a project, or a meeting notice — staff build tools in the admin Tool Builder, no developer needed.
- Embeddable on any page or project
- Configurable results visibility: never, after submitting, always, or after close
- File attachments — up to 5 per submission, with per-submission ZIP download
💬 Open comments
Long-form input with attachments
📊 Polls
Fixed choices plus "Other"
🎚️ Sentiment scales
Quick pulse checks
💡 Suggestion boxes
Always-open idea intake
Moderation inbox
Bulk actionsA moderation inbox with real states
Every submission flows through pending, approved, hidden, or spam — with bulk actions for busy weeks. Staff can reply to a submitter directly by email, through WordPress mail or Postmark, and the CRM's consent flags decide whether that email is allowed to go out.
- Pending / approved / hidden / spam workflow with bulk actions
- Email replies that respect CRM consent flags
- Three admin screens: Tool Builder, Moderation Inbox, Reporting
Layered spam defense, no SaaS bill
Cloudflare Turnstile, a honeypot field, rate limiting, and configurable profanity filtering combine on every public form. When the consultation closes, export everything to CSV or native XLSX for the council report.
- Turnstile + honeypot + rate limiting + profanity filter
- CSV and native XLSX export for analysis
- USWDS-pattern accessible forms with live status regions
Riverwalk consultation — reporting
The full Feedback feature set
Four tool types, one block
Open comments, polls with "Other," sentiment scales, and suggestion boxes — embeddable on any page or project.
Three admin screens
Tool Builder for setup, Moderation Inbox for triage, and Reporting for results.
Layered anti-spam
Cloudflare Turnstile, honeypot field, rate limiting, and configurable profanity filtering — no moderation SaaS.
Full moderation workflow
Pending, approved, hidden, and spam states with bulk actions across submissions.
Reply by email
Respond to submitters via WordPress mail or Postmark — always respecting CRM consent flags.
File attachments
Up to five files per submission, with a per-submission ZIP download for staff.
Results visibility policy
Show results never, after submitting, always, or once the tool closes — per tool.
CSV & XLSX export
Native spreadsheet exports for reporting and analysis — ready for the council packet.
Automatic CRM linking
Submitters are matched to CRM contact records, building the constituent timeline with zero manual entry.
See the Feedback module in action
Answer a demo poll, submit a comment, then switch to the staff view and moderate it yourself.